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We can reduce the workload in your HR department. Our Chatbot Danielle Talk automatically answers all your employees’ routine questions regarding:
- Personal information
- Recording of doctors’ notes
- Recording of holidays
- Applications for documents
- Recording of working hours and breaks
- and all this 24/7 and free of charge.
All company employees with login data, who do not have an HR profile and are therefore unable to act as administrator for the software, can access the Danielle Talk chat window under https://app.personnel-department.cloud/hr/ after logging into the software. At login, the system recognises the user and his data that have been stored. It is also possible to directly access Danielle Talk using the chat software.
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Danielle Talk Demo allows you to access the test version as a trial user by the name of EmmaIngrid.Green@companyLindholm@company.com. At this point, you can test the chatbot as you wish.
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Please call up the link https://join.skype.com/bot/7adf4577-7688-4c92-a126-027595d9a8ed and add the contact to your list.
If you now enter: When am I on holiday?, the chatbot will inform you that you have to authenticate your identity for this request. You can authenticate your identity by entering the settings, login or registration. Once you have completed this, your Skype account will be linked to your DSS digital personnel file, thus enabling you to use the chatbot.
If you now enter Who am I?, your name and e-mail address should be displayed.
Telegram
This tool has to be installed as an Appapp. Search for the messenger Telegram in the App Store or Google Play Store, install the app and then search for Danielle Talk. Once you’re connected, you will receive the message: /start.If you now enter: When am I on holiday?, the chatbot will inform you that you have to authenticate your identity for this request. Once
You can authenticate your identity by entering the settings, login or registration. Once you have completed this, your Skype Telegram account will be linked to your DSS digital personnel file, thus enabling you to use the chatbot.
Once you’re connected, you will receive the message: /start. If you now enter Who am I?, your name and e-mail address should be displayed.
DSS Software
Log in to the software https://app.personnel-department.cloud/ as usual: using your e-mail address and password. If you do not know your password, please click on Password forgotten. Once you have logged in, you will see the tiles that have been allocated to you according to your role. The chat is at the bottom on the right where you can enter your request.
Requesting/changing personal information
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Examples:
How many employees do we have?
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What
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The following address has been stored in your personnel file:
Name: {First name} {Surname}
Street: {Street, House number}
Place: {Postal code} {Town}
Country: {Country}
State/District: {District}
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What account information has been stored for me?
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The following account information has been stored in your personnel file:
Name of the bank: {Bank’s name}
BIC Code: {BIC}
IBAN: {IBAN}
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What e-mail address has been stored for me?
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The following e-mail addresses have been stored in your personnel file:
Business: {E-mail}
Personal: {E-mail}
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is my employment status?
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What is my personnel number?
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Your personnel number is {personnel no.} and your ID is {ID}.
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What is my telephone number?
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How much leave have I got ?
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You’ve got {number} days basic leave for this year. You’ve got {number} days special leave and {number} days remaining leave from last year, making a total of {number} days. {Number} days’ leave already taken, results in {number} days left.
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Who is my superior?
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Your superior is {first name} {surname}.
I’d like to upload my passport photo.
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Who is my contact in emergencies?
What department do I work for?
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You work for the {department name} department.
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Who is my contact in emergencies?
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Holidays
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Sample question
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Possible reactions
Leave
Examples:
I’d like to cancel my
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leave
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I’d like to ask for leave
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Details of the dates, otherwise leave is recorded for the current date.
Check is made to determine if leave is available.
When am I on leave next?
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Here is your leave recorded so far: Example:
Nov 1, 2018 - Nov 11, 2018 | leave applied for via Chatbot | 7.0 |
Oct 15, 2018 - Oct 19, 2018 | days’ leave | 5.0 | applied for
How much leave did I take last year
Illness
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Sample question
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Possible reactions
Examples:
I am ill
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Details of the dates, otherwise leave is recorded for the current date.
Possible to upload your doctor’s note, otherwise there is information for submitting the doctor’s note.
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I’d like to upload my doctor’s note.
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Possible to upload the doctor’s note when ill.
A doctor’s note for the period of illness last recorded can be uploaded and stored at a later date.
Other questions
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Sample question
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When was I ill previously?
Upload doctor’s note
Time recording
Examples:
I am at work
I’m taking a break
I’m going home
Start break
Stop break
Other questions
Examples:
How do I apply for an income tax card?
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Luxembourg:
The tax office RTS for non-residents under the tax administration office (Administration des contributions directes - ACD) issues the income tax cards at the beginning of the year for non-resident workers or pension recipients.
The tax office RTS under the tax administration office (Administration des contributions directes - ACD) issues the income tax cards at the beginning of the year for resident workers or pension recipients.
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How many days of special leave do I get
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when my mother dies?
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Germany:
- Death of a spouse, child or parent (employee’s first-degree relative): 2 days
Austria:
- Death of a spouse, partner, parent or own child for joint households: - Death of a spouse, partner, parent or own child for separate households: 1 day
- Death of grandparents, parents-in-law or siblings: 1 day
If the place of burial is outside the employee’s place of residence, a second day’s leave at the most can be granted for travelling purposes.
How many days of special leave do I get
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when I marry?
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Germany:
- Employee’s wedding: 1 day
Austria:
- Employee’s wedding: 3 days
- Own child’s or sibling’s wedding: 1 day
- Employee’s silver or golden wedding: up to 1 day
How many days of special leave do I get
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when I move
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home
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Germany:
- Moving home: 1 day
Austria:
- Moving home when you manage your own household: up to 2 days
- Moving home when you don’t manage your own household: up to 1 day
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How many days of special leave do I get when my baby is born?
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Luxembourg:
- Birth of your own child: 10 days
- Adoption of a child under 16: 10 days
Germany:
- Birth of your own child: 1 day
Austria:
In many collective bargaining agreements, a father may be granted leave from work with continued payment of salary due to his wife’s or partner’s confinement.
The Chamber of Labour can provide information on how many days’s leave are granted in the individual agreements.
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Luxembourg:
- Illness of a child between 0 and 4 years: 12 days’ leave for this age and for each child
- Illness of a child between 4 and 13 years: 18 days’ leave for this age and for each child
- Illness of a child between 13 and 18 years: 5 days’ leave for this age and for each child if the child is hospitalised.
Germany:
- For the serious illness of a relative living in your household: 1 day
- For the serious illness of a child below the age of 12: up to 4 days per year.
Austria:
Provided your child is under 12, you can take paid leave of 2 weeks per year to take care of a sick child.
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How many days’ leave do I get for ‘ABC’?
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Sorry, I don’t know the answer for this type of special leave.
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