...
We can reduce the workload in your HR department. Our Chatbot Danielle Talk automatically answers all your employees’ routine questions regarding:
- Personal information
- Recording of doctors’ notes
- Recording of holidays
- Applications for documents
- Recording of working hours and breaks
- and all this 24/7 and free of charge.
All company employees with login data, who do not have an HR profile and are therefore unable to act as administrator for the software, can access the Danielle Talk chat window under https://app.personnel-department.cloud/hr/ after logging into the software. At login, the system recognises the user and his data that have been stored. It is also possible to directly access Danielle Talk using the chat software.
...
Danielle Talk Demo allows you to access the test version as a trial user by the name of EmmaIngrid.Green@companyLindholm@company.com. At this point, you can test the chatbot as you wish.
...
Please call up the link https://join.skype.com/bot/7adf4577-7688-4c92-a126-027595d9a8ed and add the contact to your list.
If you now enter: When am I on holiday?, the chatbot will inform you that you have to authenticate your identity for this request. You can authenticate your identity by entering the settings, login or registration. Once you have completed this, your Skype account will be linked to your DSS digital personnel file, thus enabling you to use the chatbot.
...
This tool has to be installed as an app. Search for the messenger Telegram in the App Store or Google Play Store, install the app and then search for Danielle Talk.
You can authenticate your identity by entering the settings, login or registration. Once you have completed this, your Telegram account will be linked to your digital personnel file, thus enabling you to use the chatbot.
Once you’re connected, you will receive the message: /start. If you now enter : When am I on holiday?, the chatbot will inform you that you have to authenticate your identity for this request. Once Who am I?, your name and e-mail address should be displayed.
Google Assistant
We have made the Google Assistant, which is pre-installed by default on all Android phones but can also be installed, free of charge, on apple devices in the AppStore, available for ‘Danielle Talk’. All you have to say to the Google Assistant is Start Danielle Talk Demo or Start Danielle Talk and you can try it out. You can authenticate your identity by saying the settings, login or registration - a Google account is required. Once you have completed this, your Skype Google account will be linked to your DSS digital personnel file, thus enabling you to use the chatbot.
If you now enter Who am I?, your name and e-mail address should be displayed.
You can now enter your language settings for the above topics, apply for leave or cancel a future period of leave, report a case of illness or record your working hours.
DSS Software
Log in to the software https://app.personnel-department.cloud/ as usual: using your e-mail address and password. If you do not know your password, please click on Password forgotten. Once you have logged in, you will see the tiles that have been allocated to you according to your role. The chat is at the bottom on the right where you can enter your request.
...
Requesting/changing personal information
...
...
Examples:
How many employees do we have?
...
What
...
The following address has been stored in your personnel file:
Name: {First name} {Surname}
Street: {Street, House number}
Place: {Postal code} {Town}
Country: {Country}
State/District: {District}
...
What account information has been stored for me?
...
The following account information has been stored in your personnel file:
Name of the bank: {Bank’s name}
BIC Code: {BIC}
IBAN: {IBAN}
...
What e-mail address has been stored for me?
...
The following e-mail addresses have been stored in your personnel file:
Business: {E-mail}
Personal: {E-mail}
...
is my employment status?
...
What is my
...
personnel
...
number?
...
...
How much leave have I got
...
You’ve got {number} days basic leave for this year. You’ve got {number} days special leave and {number} days remaining leave from last year, making a total of {number} days. {Number} days’ leave already taken, results in {number} days left.
...
?
...
I’d like to upload my passport photo.
...
Who is my contact in emergencies?
What department do I
...
work for
...
?
...
...
Leave
...
Sample question
...
Leave
Examples:
I’d like to cancel my
...
leave
...
I’d like to ask for
...
leave
...
Check is made to determine if leave is available.
When am I on leave next?
...
Here is the leave recorded for you so far: Example:
Nov 1, 2018 - Nov 11, 2018 | leave applied for via Chatbot | 7.0 |
Oct 15, 2018 - Oct 19, 2018 | days’ leave | 5.0 | applied for
Illness
...
Sample question
...
Possible reactions
...
I am ill
...
Details of the dates, otherwise leave is recorded for the current date.
Possible to upload your doctor’s note, otherwise there is information for submitting the doctor’s note.
...
I’d like to upload my doctor’s note.
...
Possible to upload the doctor’s note when ill.
A doctor’s note for the period of illness last recorded can be uploaded and stored at a later date.
Other questions
...
Sample question
...
How much leave did I take last year
Illness
Examples:
I am ill
When was I ill previously?
Upload doctor’s note
Time recording
Examples:
I am at work
I’m taking a break
I’m going home
Start break
Stop break
Other questions
Examples:
How do I apply for an income tax card?
...
Luxembourg:
The tax office RTS for non-residents under the tax administration office (Administration des contributions directes - ACD) issues the income tax cards at the beginning of the year for non-resident workers or pension recipients.
The tax office RTS under the tax administration office (Administration des contributions directes - ACD) issues the income tax cards at the beginning of the year for resident workers or pension recipients.
...
...
How many days of special leave
...
do I
...
get when my mother dies?
...
...
Germany:
- Death of a spouse, child or parent (employee’s first-degree relative): 2 days
Austria:
- Death of a spouse, partner, parent or own child for joint households: - Death of a spouse, partner, parent or own child for separate households: 1 day
- Death of grandparents, parents-in-law or siblings: 1 day
If the place of burial is outside the employee’s place of residence, a second day’s leave at the most can be granted for travelling purposes.
How many days of special leave
...
do I
...
get when I marry?
...
Luxembourg:
- Employee’s wedding: 3 days
- Child’s wedding: 1 day
- Registration of an employee’s civil partnership: 1 day
Germany:
- Employee’s wedding: 1 day
Austria:
- Employee’s wedding: 3 days
- Own child’s or sibling’s wedding: 1 day
- Employee’s silver or golden wedding: up to 1 day
How many days of special leave
...
do I
...
get when I move home
...
Luxembourg:
- Moving home: 2 days
When moving home, 2 days’ leave are granted only for an employment period of 3 years with the same employer, except that the employee has to move for reasons of employment.
Germany:
- Moving home: 1 day
Austria:
- Moving home when you manage your own household: up to 2 days
- Moving home when you don’t manage your own household: up to 1 day
...
How many days of special leave am I entitled to when my baby is born?
...
Luxembourg:
- Birth of your own child: 10 days
- Adoption of a child under 16: 10 days
Germany:
- Birth of your own child: 1 day
Austria:
In many collective bargaining agreements, a father may be granted leave from work with continued payment of salary due to his wife’s or partner’s confinement.
The Chamber of Labour can provide information on how many days’s leave are granted in the individual agreements.
...
?
...
Luxembourg:
- Illness of a child between 0 and 4 years: 12 days’ leave for this age and for each child
- Illness of a child between 4 and 13 years: 18 days’ leave for this age and for each child
- Illness of a child between 13 and 18 years: 5 days’ leave for this age and for each child if the child is hospitalised.
Germany:
- For the serious illness of a relative living in your household: 1 day
- For the serious illness of a child below the age of 12: up to 4 days per year.
Austria:
Provided your child is under 12, you can take paid leave of 2 weeks per year to take care of a sick child.
...
How many days’ leave do I get for ‘ABC’?
...