...
We can reduce the workload in your HR department. The Chatbot Danielle Talk answers all your employees’ routine questions regarding:
- Personal Personal information
- Recording of Recording of doctors’ notes
- Recording of holidays
- Applications for documents
- and all this 24/7.
...
All company employees with login data, who do not have an HR profile and are therefore unable to act as administrator for the software, can access the Danielle Talk chat window under https://app.personnel-department.cloud/hr/ after logging into the software. At login, the system recognises the user and his data that have been stored. It is also posible possible to directly access Danielle Talk using the chat software.
...
Please call up the link https://join.skype.com/bot/7adf4577-7688-4c92-a126-027595d9a8ed and add the contact t to your list.
If you now enter: When am I on holiday?, the chatbot will inform you that you have to authenticate your identity for this request. Once you have completed this, your Skype account will be linked to your DSS personnel file, thus enabling you to use the chatbot.
...
If you now enter Who am I?, your name and e-mail address should be displayed.
DSS Software
Log in to the software https://app.personnel-department.cloud/ as usual: using your e-mail address and password. If you do not know your password, please click on Password forgotten. Once you have logged in, you will see the tiles that have been allocated to you according to your role. The chat is at the bottom on the right where you can enter your request.
Requesting/changing personal information
Sample question | Answers |
How many employees do we have? | {0} people work in the company. |
What address has been stored for me? | The following address has been stored in your personnel file: |
What account information has been stored for stored for me? | The following account information has been stored in your personnel your personnel file: |
What e-mail address has been stored for mefor me? | The following e-mail addresses have been stored in your personnel your personnel file: |
What is my employment status? | Your employment status {employed, under termination under termination etc.} is stored in your personnel file. |
What is my personnel number? | Your personnel number is {personnel no.} and and your ID is {ID}. |
What is my telephone number? | The following telephone numbers have been stored in your personnel file: |
How much leave have I got ? | You’ve got {number} days basic leave for this for this year. You’ve got {number} days special leave and {number} days remaining leave remaining leave from last year, making a total of {number} days. {Number} days’ leave already leave already taken, results in {number} days left. |
Who is my superior? | Your superior is {first name} {surname}. |
I’d like to upload my passport photo. | Please upload your passport photo using the button shown below. |
What department do I work for? | You work for the {department name} department department. |
Who is my contact in emergencies? | Your contact in emergencies is: |
...
Sample question | Possible reactions |
I’d like to cancel my holiday | Current and future leave is determined and listed in numbers. Confirmation of the cancellation required with details of the of the number. |
I’d like to ask for leave | Details of the dates, otherwise leave is recorded for the current the current date. Check is made to determine if leave is availableis available. |
When am I on leave next? | Here is your leave recorded so far: Example: |
...
Sample question | Possible reactions |
I am ill | Details of the dates, otherwise leave is recorded for the current the current date. Possible to upload your doctor’s note, otherwise there is information is information for submitting the doctor’s note. |
I’d like to upload my doctor’s note. | Possible to upload the doctor’s note when ill. A doctor’s note for the period of illness last recorded can recorded can be uploaded and stored at a later date. |
...
Sample question | Answers |
How do I apply for an income tax card? | Luxembourg:
|
How many days of special leave do I get when my mother dies? | Luxembourg: Germany: Austria: |
How many days of special leave do I get when I marry? | Luxembourg: Germany: Austria: |
How many days of special leave do I get when I move home? | Luxembourg: Germany: Austria: |
How many days of special leave do I get when my baby is born? | Luxembourg: Germany: Austria: |
How many days of special leave do I get when my child is ill? | Luxembourg: Germany: Austria: |
How many days’s days’ leave do I get for ‘ABC’? | Sorry, I don’t know the answer for this type this type of special leave. |